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Credit: Photo by Sunder Muthukumaran on Unsplash

Clear Microsoft Teams Client Cache

Experiencing Problems with your Microsoft Teams Desktop Client?

Then try this handy Tip to clear your Teams cache.


The publications and views expressed in this (blog) website are my own personal opinions and are by no means associated with my employer.


To start you will need to fully close your Teams Desktop Client and the Outlook Desktop Client (if you are using it)

Quit Teams Desktop Client

  1. Right click the Teams icon

  2. Select Quit


  1. In the bottom right-hand corner of your screen, locate the Teams icon in the task tray (this could be in the hidden tray icons, which is accessible by clicking the up arrow at the end on the far left of the task tray area)

  2. Right Click the icon

  3. Select "Quit"

Clearing the Cache

  1. Open the "File Explorer" (Yellow Folder icon)

  2. Browse to "%AppData%\Microsoft"

  3. Locate the Teams Folder in the location and delete the whole folder (this will also remove the Teams Plugin for Outlook which is why we need to close the Outlook Desktop Client to avoid any unnecessary messages)

  4. Relaunch Teams, which will recreate the Teams folder we have just removed, with the standard base files.

  5. You can then relaunch Outlook, which will re-install the Teams Plug-in, which allows you to create Microsoft Teams Meetings as part of an Appointments in your calendar.

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Jack Ford
ICT Officer
Experienced Support Specialist with a demonstrated history working in the Education, Digital Marketing and housing industry. Currently working at the local government.
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